"Even the once simple home mortgage now has so many flavors and styles and variations that it is difficult for people to make a decision."

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More quotes from: Scott Cook

• "A whole generation of Americans will retire in poverty instead of prosperity, because they simply ..."
• "And from when everyone gave us up for dead and no venture capitalists would invest ..."
• "And if you're ahead of the other guy understanding the customer, and if you're bringing ..."
• "And in fact, another thing has not changed - we're still finding unsolved and important ..."
• "And now a lot of our software hooks up electronically to download new tax forms, ..."
• "And so then it was Quicken Version 3 that finally had a whole bunch of ..."
• "And then we invented this technique called follow-me-home research. "
• "Another example of inefficiency is business use of the U.S. postal system. "
• "Another trend in the financial environment is the change in the financial services industry itself. "
• "At least if you buy a company's stock, like Coca Cola, you kind of know ..."
• "Be dramatically willing to focus on the customer at all costs, even at the cost ..."
• "Before 1980, it was basically illegal for U.S. banks to invent new products. "
• "But getting stuff in the first time can be anything but easy, so that's an ..."
• "But if you buy an aggressive growth fund, you don't have a clue what is ..."
• "But you know, the fundamentals of how you build a product and how you approach ..."
• "Even some of the greatest technology-led revolutions, or allegedly technology-led, really were only made possible ..."
• "Fifty years ago wealth was stored and transmitted physically through gold bars, stock certificates, bank ..."
• "Generally, once things get into a computer application that's well designed, it's pretty easy. "
• "I felt that the company originally would be a consumer products company, that's all I ..."
• "I find too many companies in our industry have focused on the competition, particularly when ..."
• "I think another was Quicken Version 3. We thought we'd been building easy-to-install, easy-to-use software ..."

• "I think probably that the 1991 release where we first hooked up to credit cards ..."
• "I'd like our software somehow automatically recognizing your data and your situation and respond to ..."
• "I'd love to have all the data that you touch in your financial world be ..."
• "If you survey Americans and ask them when they most want to buy financial products ..."
• "Indeed, mutual funds that operate 24 hours a day, 7 days a week are finding ..."
• "Indeed, the products are so complex that not even the financial service companies can reliably ..."
• "It is stunning to look back at the way the U.S. government regulated financial services ..."
• "Most ASPs are very small unless the service they offer is free, such as with ..."
• "Mutual funds were created to make investing easy, so consumers wouldn't have to be burdened ..."
• "Our fortunes have changed dramatically from when we were a pip-squeak little company - the ..."
• "People don't place their trust in government or company pension plans; they have to be ..."
• "QuickBooks - the very fact that we could even dream to make something in the ..."
• "Similarly, computer technology will lower costs and increase convenience, allowing people to shop 24 hours ..."
• "So I think instead of focusing on the competition, focus on the customer. "
• "Subsequent to the original Quicken, the whole idea that we, as a consumer products company, ..."
• "Technology can make tremendous changes in slashing the costs of marketing and distribution. "
• "Technology is similarly just a catalyst at times for fundamental forces already present. "
• "Technology will make it far more efficient and far more convenient for the consumer. "
• "The changing nature of money is only one facet of the financial services revolution. "
• "The current institutionally provided retirement plans will not cover people's needs upon retirement. "

• "The second trend in the financial environment is that consumers have become much more self-reliant. "
• "The usability testing had never revealed how hard it was to do it with your ..."
• "Thirty to 40 years ago, most financial decisions were fairly simple. "
• "Today more people believe in UFOs than believe that Social Security will take care of ..."
• "Today there are a multitude of financial products and services on the market in the ..."
• "We have big chunks today coming in electronically, but that's a technology change plus an ..."
• "We're still in the first minutes of the first day of the Internet revolution. "
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• "Well I'd say the first thing that strikes me is how many of the essentials ..."
• "Well if you look at today, most software company volume is a box, sold through ..."
• "Well, today people have to be self-reliant if they want a secure retirement income. "
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