Quotation:
"The usability testing had never revealed how hard it was to do it with your own real data as opposed to doing it in the usability lab under artificial circumstances."
More quotes from: Scott Cook
- "A whole generation of Americans will retire in poverty instead of prosperity, because they simply ..."
- "And from when everyone gave us up for dead and no venture capitalists would invest ..."
- "And if you're ahead of the other guy understanding the customer, and if you're bringing ..."
- "And in fact, another thing has not changed - we're still finding unsolved and important ..."
- "And now a lot of our software hooks up electronically to download new tax forms, ..."
- "And so then it was Quicken Version 3 that finally had a whole bunch of ..."
- "And then we invented this technique called follow-me-home research. "
- "Another example of inefficiency is business use of the U.S. postal system. "
- "Another trend in the financial environment is the change in the financial services industry itself. "
- "At least if you buy a company's stock, like Coca Cola, you kind of know ..."
- "Be dramatically willing to focus on the customer at all costs, even at the cost ..."
- "Before 1980, it was basically illegal for U.S. banks to invent new products. "
- "But getting stuff in the first time can be anything but easy, so that's an ..."
- "But if you buy an aggressive growth fund, you don't have a clue what is ..."
- "But you know, the fundamentals of how you build a product and how you approach ..."
- "Even some of the greatest technology-led revolutions, or allegedly technology-led, really were only made possible ..."
- "Even the once simple home mortgage now has so many flavors and styles and variations ..."
- "Fifty years ago wealth was stored and transmitted physically through gold bars, stock certificates, bank ..."
- "Generally, once things get into a computer application that's well designed, it's pretty easy. "
- "I felt that the company originally would be a consumer products company, that's all I ..."
- "I find too many companies in our industry have focused on the competition, particularly when ..."
- "I think another was Quicken Version 3. We thought we'd been building easy-to-install, easy-to-use software ..."
- "I think probably that the 1991 release where we first hooked up to credit cards ..."
- "I'd like our software somehow automatically recognizing your data and your situation and respond to ..."
- "I'd love to have all the data that you touch in your financial world be ..."
- "If you survey Americans and ask them when they most want to buy financial products ..."
- "Indeed, mutual funds that operate 24 hours a day, 7 days a week are finding ..."
- "Indeed, the products are so complex that not even the financial service companies can reliably ..."
- "It is stunning to look back at the way the U.S. government regulated financial services ..."
- "Most ASPs are very small unless the service they offer is free, such as with ..."
- "Mutual funds were created to make investing easy, so consumers wouldn't have to be burdened ..."
- "Our fortunes have changed dramatically from when we were a pip-squeak little company - the ..."
- "People don't place their trust in government or company pension plans; they have to be ..."
- "QuickBooks - the very fact that we could even dream to make something in the ..."
- "Similarly, computer technology will lower costs and increase convenience, allowing people to shop 24 hours ..."
- "So I think instead of focusing on the competition, focus on the customer. "
- "Subsequent to the original Quicken, the whole idea that we, as a consumer products company, ..."
- "Technology can make tremendous changes in slashing the costs of marketing and distribution. "
- "Technology is similarly just a catalyst at times for fundamental forces already present. "
- "Technology will make it far more efficient and far more convenient for the consumer. "
- "The changing nature of money is only one facet of the financial services revolution. "
- "The current institutionally provided retirement plans will not cover people's needs upon retirement. "
- "The second trend in the financial environment is that consumers have become much more self-reliant. "
- "Thirty to 40 years ago, most financial decisions were fairly simple. "
- "Today more people believe in UFOs than believe that Social Security will take care of ..."
- "Today there are a multitude of financial products and services on the market in the ..."
- "We have big chunks today coming in electronically, but that's a technology change plus an ..."
- "We're still in the first minutes of the first day of the Internet revolution. "
- "Wealth is no longer stored in physical means, it's stored as bits on mainframe disk ..."
- "Well I'd say the first thing that strikes me is how many of the essentials ..."
- "Well if you look at today, most software company volume is a box, sold through ..."
- "Well, today people have to be self-reliant if they want a secure retirement income. "
- "Well, today there are more than 7,000 mutual funds alone to choose from, more than ..."
- "What's interesting is that the financial services industry is perhaps the largest industry today where ..."


