Quotation:
"Sam Walton's values are: treat the customer right, take care of your people, be honest in your dealings, pass savings along to the customer, keep things simple, think small, control costs and continuously improve operations."
More quotes from: Michael Bergdahl
- "At Wal-Mart, if you couldn't explain an idea or a concept in simple terms on ..."
- "Differentiate your products, provide great service and don't even think about trying to compete with ..."
- "Empowering people turns Wal-Mart's culture into a competitive advantage and the synergy created unleashes the ..."
- "From Sam Walton's Darwinian, capitalistic perspective, survival of the fittest was the natural order of ..."
- "It was not a badge of dishonor to get demoted at Wal-Mart. "Stepping down" was ..."
- "Sam Walton encouraged his employees to be entrepreneurial in their thinking and not to limit ..."
- "Sam Walton instilled ownership of the products in the stores into the collective consciousness of ..."
- "Sam Walton knew that he hadn't cornered the market on good ideas and that's why ..."
- "Sam Walton provided average people with above average job opportunities that were beyond their wildest ..."
- "Sam Walton referred to his employees as "associates", his customers as "guests or neighbors" and ..."
- "Sam Walton spent his every waking moment trying to improve Wal-Mart. He did it by ..."
- "Sam Walton was a master storyteller who used illustrative stories to reinforce his cultural standards. "
- "Sam Walton was the kind of person who would never ask anyone else to do ..."
- "Servant leadership is the foundation and the secret of Sam Walton's ability to achieve team ..."
- "The ability to staff open positions with quality people may be the chink in the ..."
- "The key to competing and surviving against Wal-Mart is to focus your business into a ..."
- "The key to Operations at Wal-Mart is their ability to maintain the highest standards while ..."
- "They don't teach the "Wal-Mart Way" at Harvard Business School! "
- "Wal-Mart has changed the traditional standards of expense control evolving or morphing them to a ..."
- "Wal-Mart hires average people but squeezes above average performance and results out of them. "
- "Wal-Mart's internal customer service standards reminded me of the philosophy of the Three Musketeers, 'It's ..."
- "Wal-Mart's leaders are proud of the tightfisted perception they have created around the world; cheap ..."
- "Wal-Mart's success strategies and tactics are easy to understand yet hard to duplicate. "
- "When you compete with Wal-Mart, even if you think you've found a niche don't ever ..."
- "While everyone else was complicating their business with the strategy "think big, start small, scale ..."


